Get Real-Time Assistance at Sikika Center: Your One-Stop Shop for JKIA Travel Queries
The Sikika Center, located at Jomo Kenyatta International Airport (JKIA), is a 24-hour customer service center that provides immediate ...
Airlines
TERMINAL T1A INTERNATIONAL DEPARTURES
Ethiopian
Saudi Arabian Airlines
China Southern
Precisionair
Air France
Jambo ...
KAA’S COMPLAINTS HANDLING POLICY
Kenya Airports Authority’s mandate is to provide globally competitive airport facilities and services. Customer focus is thus one of ou...
Our Organogram & Salary Scale
The Kenya Airports Authority management, operations, and all intervention activities are guided by this ORGANIZATION CHART (struct...
Community Social Responsibility (CSR)
It is appreciated that KAA operates within social, economic and environmental dynamics that greatly influences management decisions and...
Service Charter
The KAA Service Charter
The Service Charter of the Kenya Airports Authority is a testament to our unwavering pledge to deliver relia...
Our History
The Kenya Airports Authority is an autonomous body established in 1991 through an Act of Parliament and is charged with an umbrella res...
Our Mandate, Vision & Mission
The Kenya Airports Authority (KAA), established in 1991 under KAA Act, Chapter 395 of the Laws of Kenya, provides facilitative infrastr...
Tourist Information
Currency
Kenya’s unit of currency is the shilling (KShs) (slang: Bob). There are no currency restrictions into or out of Kenya for c...